Chichen Itza, Valladolid & Cenote Tour (Shared Experience)

⭐Signature Highlights

• 🏛 Discover the secrets of the ancient Maya civilization through immersive Mesoamerican archaeological (UNESCO site)
• 🏊 Swim in a breathtaking eco-tourism cenote, surrounded by crystal-clear waters and lush jungle vibes
• 📖 Dive deep into rich culture and history with expert local guides bringing stories to life
• 🎨 Admire stunning colonial architecture with colour full streets and timeless charm
• 📍 Explore the magical town of Valladolid, one of Mexico’s most picturesque hidden gems
• 🌮 Indulge in authentic gastronomy, tasting traditional Yucatecan flavors you won’t forget
• 👥 Budget-friendly shared experience
• 🚐 Hotel pickup included

✅What's Included

• Round-trip transportation in air-conditioned van
• Professional guidance in Chichen Itza
• All entrance fees (Chichen Itza, Cenote)
• Lunch, snacks and drinks
• Professional guide

❌What's not included

• Alcoholic drinks
• Tips
• Souvenirs

🎒Things to Bring

• Comfortable clothes & walking shoes
• Swimsuit & towel
• Sunscreen (reef-safe recommended)
• Hat & sunglasses
• Extra cash (alcoholic drinks, tips, souvenirs)
• Camera
• Clothes to aid with sun protection & umbrella

Meeting Point

Hotel Pickup (Primary Option) • Pickup is available from Hotel/Villa in Tulum City and Tulum Hotel Zone • Exact pickup time is confirmed after booking via WhatsApp or email • Please be ready 15 minutes before your scheduled pickup time • Look for a van or bus with the tour operator logo or your name on the list 📍 Meeting Point (If Pickup Not Available) • If your hotel is outside the pickup zone, you will be assigned a nearby meeting point such as: Supermarkets (e.g., central locations), Designated Tour Stops and Hotel Zone Meeting Areas Important: Exact meeting location + Google Maps link will be sent after booking Arrive at least 15 minutes before departure Late arrivals will be marked as no-show (non-refundable) ⚠️ Important Notes Pickup routes may vary depending on logistics and traffic Delays of up to 10–15 minutes can occur No refunds for missed pickups due to late arrival

📜Terms & Privacy Policy

📄 1. Booking & Payment Terms • Full payment is needed at the time of booking to secure your reservation. • All prices are listed in USD unless otherwise stated and may vary based on availability, season, supplier updates, exchange rates, or selected pickup zone. • Bookings are subject to confirmation and operational availability from the local operator. • Customers will receive confirmation details after successful payment through Uni Fantastico. • The final pickup time will be confirmed separately after booking and may differ from the automatic estimated time shown during reservation. 🚫 2. Cancellation & Refund Policy • Free cancellation is available more than 48 hours before pickup. • Cancellations less than 24 hours before pickup are non-refundable. • No-shows or late arrivals are strictly non-refundable. • If the shared tour minimum number of participants is not reached, customers may be offered an alternative date, alternative tour, or refund. • Refunds, if applicable, are processed within 5–10 business days to the original payment method. • In case of cancellation due to major weather, operational issues, or force majeure, guests may be offered: * Rescheduling, OR * Alternative experience, OR * Refund depending on operator policy. ⚠️ 3. Weather & Safety Disclaimer • This tour can operate rain or shine. • In the event of severe weather or major operational disruption, customers will be contacted with available options. • The operator may adjust timing, route, cenote access, or itinerary order for safety or operational reasons. • No refunds will be issued for partial itinerary adjustments made due to weather, safety, traffic, site restrictions, or operational decisions. 🌿 4. Environmental & Operational Regulations • Guests must respect all archaeological site, cenote, community, and local regulations. • Guests must follow guide instructions at Chichen Itza, Valladolid, and the cenote. • Biodegradable sunscreen is recommended for cenote areas to help protect the ecosystem. • Guests must not damage archaeological structures, natural areas, community property, or restricted zones. • Unsafe, disrespectful, or disruptive behavior may result in removal from the tour without refund. 🩺 5. Health & Participation Requirements This activity may not be suitable for: • Guests unable to walk for extended periods of time • Guests with serious mobility limitations • Guests with medical conditions affected by heat, walking, swimming, or long travel time Additional participation requirements: • Guests should be physically able to walk through archaeological areas and enter/exit the cenote safely. • Swimming is optional and guests participate at their own risk. • Children must be supervised by an adult at all times. • Guests must follow all guide, driver, site, and cenote safety instructions. • The operator reserves the right to deny participation to any guest deemed unsafe, unfit, or ineligible without refund. ⚖️ 6. Liability Disclaimer • Uni Fantastico acts solely as a booking intermediary between customers and independent operators. We are not liable for: • Injuries, accidents, or loss of personal belongings • Delays, cancellations, or operational changes caused by the operator • Supplier operational incidents or third-party service issues • Site closures, traffic delays, weather decisions, or community/cenote restrictions • Customer failure to follow safety or timing instructions • All experiences are operated by licensed third-party providers. 🛡️ 7. Insurance & Responsibility • Travel insurance is not included and is highly recommended. • Customers are responsible for ensuring they are medically and physically fit to participate. • Customers are responsible for personal belongings, travel documents, and personal expenses. • Guests participate in walking, swimming, and outdoor activities at their own risk. 🚐 8. Transportation Terms • Round-trip transportation is included from selected pickup areas only. • Standard pickup/drop-off is generally available in Tulum City and Tulum Hotel Zone. Pickup from other Riviera Maya areas may be possible with an additional fee depending on zone. • Pickup time depends on hotel/villa location and daily logistics. • Final pickup details may be updated until the evening before the tour. • Drop-off time may vary depending on traffic, hotel locations and group pace. • Customers who miss transportation due to lateness, wrong location, or failure to respond will be considered no-shows without refund. 💵 9. Additional Costs The following are not included unless specifically stated: • Tips and gratuities • Personal purchases • Souvenirs and crafts • Additional drinks or snacks outside the included package • Extra pickup/drop-off fees outside included areas • Any payment processing or card fees charged by supplier/payment provider where applicable 🚷 10. Conduct Policy • Guests are expected to behave respectfully toward guides, drivers, local communities, staff, and other travelers. • Disrespectful behavior at archaeological sites, cenotes, communities, restaurants, or transportation vehicles may result in removal without refund. • Alcohol or drug-related disruptive behavior is not permitted. • Damage caused intentionally to property, vehicles, natural areas, or cultural sites may result in additional charges. 📸 11. Media & Photography • Photos and videos may be taken during the experience for promotional purposes. • By participating, guests grant permission for media usage unless they explicitly opt out before participation. • Personal photography is allowed where permitted by site, cenote, restaurant, and community rules. • Drone use, professional equipment, or commercial photography may require special authorization. 🔐 12. Privacy Policy • Personal information collected during booking through Uni Fantastico is used solely for: • Reservation processing • Customer communication • Transportation coordination • Service improvement • We do not sell personal data to unauthorized third parties. • Relevant booking details may be shared with the local operator, transportation provider, or guide only as needed to operate the experience. • Payments are securely processed through trusted payment gateways. • Fraudulent chargebacks or disputes will be challenged with evidence. 🌦️ 13. Force Majeure Uni Fantastico is not responsible for cancellations or disruptions caused by events beyond our control, including: • Weather conditions • Natural disasters • Government restrictions • Road closures or traffic disruptions • Archaeological site closures • Cenote/community closures • Operational shutdowns • Transportation disruptions • Safety-related incidents ✅ 14. Agreement • By completing a booking through Uni Fantastico, you acknowledge that you have read, understood, and agreed to all terms and conditions above.