Isla Contoy Nature Experience Full Day Tour

⭐Signature Highlights

• 🌊 Travel to Isla Mujeres with free time for sightseeing or beach strolls
• 🍹 Cruise on the Caribbean Sea with open bar and snacks
• 🤿 Enjoy reef snorkelling with provided equipment (Weather Dependent)
• 🌴 Spend ~3 hours exploring Isla Contoy National Park
• 🐦 Guided ecological trekking through bird sanctuaries and nature trails
• 🥗 Buffet lunch served on Contoy Island
• 🦎 Learn about diverse wildlife, flora & reef ecosystems
• 🎓 Certified guide throughout the experience
• 🛥 Stop at Isla Mujeres with free time to explore
• 🚐 Round trip transportation from hotel or meeting point included

✅What's Included

• Open bar and onboard refreshments
• Fruit & bread onboard
• Snorkelling equipment
• Approx 3 hours free time on Isla Contoy Includes (Lunch, Guided Eco Tour, Free Time)
• 1 hour free time on Isla Mujeres
• Buffet lunch on Isla Contoy
• Certified ecological guide
• Round trip transportation Included

❌What's not included

• Tips / gratuities
• Dock / reef tax not included (paid at check-in)
• Photos or souvenirs
• Towels

🎒Things to Bring

• Valid photo ID
• Comfortable walking shoes / sandals
• Swimsuit & towel
• Biodegradable sunscreen (required in ecological zones)
• Hat & sunglasses
• Cash for tips or optional extras
• Waterproof camera/phone protection

Meeting Point

Instructions: Please arrive at Marina Punta Norte at least 30 minutes before departure for check-in. (CHECK IN 9:30 AM) Transportation to the marina may be provided from your hotel or nearest meeting point as part of the tour. Staff will assist with boarding procedures. Boarding typically begins 15–20 minutes before departure. DEPARTURE 10:00 AM Due to port and park scheduling, late arrivals may not be permitted to join, and refunds will not be issued for missed departures. Final confirmation with exact check-in time and meeting location will be sent after booking.

📜Terms & Privacy Policy

📄 1. Booking & Confirmation By completing a reservation on Uni Fantastico, the customer agrees to all terms listed below. • Full payment is required to secure the booking • All bookings are subject to availability and operator confirmation •A confirmation email/Whats App with full details will be sent after payment 💳 2. Payments & Authorization • All prices are listed in USD and may vary based on season and availability • Payments are processed securely via verified payment gateways • By booking, the customer authorizes the charge and accepts all terms • Uni Fantastico reserves the right to cancel suspicious or fraudulent transactions 🚫 3. Cancellation & Refund Policy • Free cancellation up to 48 hours before departure • Less than 24 hours → non-refundable • No-show or late arrival → 100% charge applies Refund conditions: Approved refunds are processed within 5–10 business days to the original payment method (If Applicable) In case of cancellation due to weather or operational issues, customers will be offered: ✔ Rescheduling, OR ✔ Full refund ⚠️ No refunds for: • Missed pickup or late arrival • Voluntary withdrawal during the experience • Partial itinerary changes due to safety decisions ⏰ 4. Schedule & Operations • The tour operates on a fixed schedule and starts on time • Customers must be ready at the confirmed pickup location • Delays caused by the customer will be considered a no-show The operator reserves the right to: • Modify the itinerary due to weather, safety, or operational conditions •Adjust or cancel activities such as snorkelling without prior notice 🚐 5. Transportation Policy • Round-trip transportation is included only if specified in the booking • Pickup times vary depending on location and will be confirmed after booking • Delays due to traffic or logistics may occur and do not qualify for refunds 🍽 6. Inclusions & Additional Costs • Food, drinks, and guided activities are included as per the selected package • Dock and environmental fees are not included and must be paid on-site (subject to change) Not included: • Tips and gratuities • Personal expenses • Optional services (photos, souvenirs, upgrades) ⚠️ 7. Health, Safety & Participation By participating, customers confirm they: • Are physically fit for a full-day marine and nature experience • Will follow all safety instructions from guides and staff This activity is not recommended for: • Pregnant travellers • Individuals with serious medical conditions Additional restrictions: • Snorkelling may have age or safety limitations • Participation is at the customer’s own risk • The operator may deny participation to unsafe or unfit guests without refund 🌿 8. Environmental Regulations • Isla Contoy is a protected natural reserve • Only biodegradable sunscreen is allowed • Guests must follow all environmental and park authority rules ⚠️ Violations may result in removal from the tour without refund 🧒 9. Children Responsibility • Children must be accompanied by a responsible adult at all times • Parents/guardians are fully responsible for minors 🎒 10. Personal Belongings • Guests are responsible for their personal items • Uni Fantastico and operators are not liable for lost, stolen, or damaged belongings 🌦 11. Weather & Force Majeure • Tours are subject to weather and sea conditions • No refunds for itinerary adjustments made for safety reasons Force majeure includes: • Weather conditions • Government restrictions • Natural disasters •Strikes or operational disruptions 🔐 12. Privacy Policy • Personal data is used only for booking, communication, and service improvement • Information is not sold or shared with unauthorized third parties • Payments are securely processed via trusted gateways 🧾 13. Chargeback & Dispute Policy • By completing payment, the customer agrees to all terms listed • Customers must contact Uni Fantastico before initiating any chargeback • All transactions are documented (booking logs, confirmations, communication) • Fraudulent disputes will be challenged with supporting evidence ⚖️ 14. Liability Disclaimer • Uni Fantastico acts as an intermediary between customers and independent operators • The operating company is responsible for service delivery Uni Fantastico is not liable for: • Injuries, accidents, or damages • Loss of personal belongings • Delays, cancellations, or itinerary changes by the operator 📸 15. Media & Photography • Photos and videos may be taken during the experience for promotional purposes • By participating, customers agree to this use unless they explicitly opt out ✅ 16. Agreement • By completing a booking, the customer confirms that they have read, understood, and agreed to all terms and conditions above.